Contact Razed Casino
If you have questions about payments, gameplay, account access, or business opportunities, our team is here to assist you. Below are the fastest ways to get in touch.
Available Support Channels
| Method | Availability | Details |
|---|---|---|
| Live Chat | 24/7 | Use the button on the bottom right of any page |
| Email Support | Mon–Sun | [email protected] |
| Business Inquiries | Weekdays | [email protected] |
Help Form
Alternatively, you can fill out our online form with your issue, attaching screenshots or documentation for faster support. Our agents respond within 4–6 hours on average.
Where to Get Quick Help
Before contacting us, try browsing our FAQ page where you can find answers to common questions about bonuses, accounts, and payments.
Social Media & Community
Technical Feedback
If you encounter bugs or performance issues, please report them to support. Your feedback helps us improve the Razed platform for all Aussie punters.
Responsible Gambling Support
If you're struggling with your gambling habits or want to self-exclude, please let our team know. All conversations remain 100% confidential.
Languages Supported
Our main language is English (AU), but our team also supports major global languages via automated translation tools.
FAQ
Is live chat really available 24/7?
▼Yes, our live chat service operates 24/7 to ensure you can always get help when you need it.
How fast do I get an email response?
▼We typically respond to emails within 4–6 hours, depending on the volume of requests.
Can I send screenshots or documents?
▼Yes, you can attach files using our help form or email. Screenshots help us resolve issues faster.
Do you offer support in other languages?
▼While our team speaks English primarily, we can assist in other languages with auto-translation tools.
Where can I find answers quickly?
▼Check out our FAQ page for instant answers to popular questions.